Terms of Service

Acceptance of Terms

By accessing or using the iSkool platform — whether as a school administrator, teacher, learner, or parent — you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the platform.

Schools that enter into a pilot agreement or paid subscription with iSkool are also bound by the specific terms outlined in their agreement, which take precedence over these general terms in the event of any conflict.

Description of Service

iSkool is a cloud-based Learning Management System designed for South African high schools. The platform provides tools for running quizzes and assignments, tracking learner performance, managing the CAPS syllabus, communicating with learners and parents, and generating academic reports.

iSkool is provided as a Software-as-a-Service (SaaS) product and is accessed via a web browser without the need to install any software.

Accounts and Access

Schools are responsible for managing access to the iSkool platform within their institution. The school administrator is the primary account holder and is responsible for creating and managing teacher and learner accounts.

• Each user must have a unique login and must not share their credentials with anyone else.
• Schools are responsible for ensuring that all users within their institution comply with these Terms of Service.
• iSkool reserves the right to suspend or terminate any account that violates these terms.

Acceptable Use

You agree to use iSkool only for its intended educational purpose. You must not:

• Upload, share, or distribute any content that is unlawful, harmful, abusive, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the platform, other users' accounts, or iSkool's servers and infrastructure.
• Use the platform to collect personal information about other users without authorisation.
• Reverse-engineer, decompile, or attempt to extract the source code of the iSkool platform.
• Attempt to circumvent the AI Invigilator or any other integrity monitoring feature during assessments.

The Free Pilot Programme

iSkool offers qualifying South African high schools a free pilot period, the duration of which is agreed upon in writing at the time of onboarding. During the pilot period, schools receive full access to the platform at no cost.

• iSkool reserves the right to conclude the pilot at any time with reasonable written notice.
• At the end of the pilot period, the school may transition to a paid subscription.
• If a school does not subscribe, their account will be deactivated and data will be retained for 12 months before permanent deletion.

Intellectual Property

All content, design, code, features, and functionality of the iSkool platform are the exclusive intellectual property of iSkool (Pty) Ltd and are protected by applicable South African and international intellectual property laws.

Schools and users retain ownership of all content they upload to the platform, including questions, resources, and assignments. By uploading content, you grant iSkool a limited, non-exclusive licence to host and display that content solely for the purpose of providing the service to your institution.

AI Invigilator

The AI Invigilator feature monitors learner behaviour during live quiz sessions to protect academic integrity. It records events such as tab switching, browser exits, and focus loss. This data is accessible to the relevant teacher and school administrator.

Data and Privacy

Your use of iSkool is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using iSkool, you confirm that you have read and understood our Privacy Policy.

Service Availability

iSkool aims to maintain platform availability of at least 99% uptime, excluding scheduled maintenance windows. Scheduled maintenance will be communicated in advance where possible.

iSkool is not liable for any interruption to service caused by circumstances beyond our reasonable control, including power outages, internet infrastructure failures, or force majeure events.

Limitation of Liability

To the maximum extent permitted by South African law, iSkool shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform.

iSkool's total liability to any school or user for any claim arising out of or relating to these Terms shall not exceed the total fees paid by that school to iSkool in the three months preceding the claim.

Termination

iSkool reserves the right to suspend or terminate your access to the platform at any time if:

• You breach these Terms of Service.
• Your institution's subscription or pilot period expires without renewal.
• iSkool ceases operations.

Upon termination, you will lose access to the platform. Your data will be retained for 12 months and then permanently deleted, unless you request earlier deletion.

Changes to These Terms

iSkool may update these Terms of Service from time to time. Schools will be notified of material changes via email at least 14 days before they take effect. Continued use of the platform after that date constitutes acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.

Contact Us

For any queries regarding these Terms of Service: